因此，它需要对竞争对手有一个正确的认识，他们的市场份额，大概的销售量等等。规划:规划是BI/BS系统定义和实现的下一个子阶段。在规划中，BI/BS功能的定义更加清晰。乐购及其竞争对手的一些现有数据被用来构建因果关系，为正在创建的设计创建培训和测试(Carlo, 2009)。在对模型进行数据分析和设计的同时，根据数据的形式选择数学模型(Moss & Attre, 2003)。以Tesco BI/BS系统为例，创建了系统原型。系统原型对于输入和测试从现有数据中收集的信息以及通过员工共享的信息非常有用。该原型对于为单个开发人员呈现BI/BS系统的更抽象的视图非常有用。该原型系统用于为Tesco的BI/BS模块创建系统的测试版本。
Similarly, customer complaints and returns could be used as an input feed and improved customer satisfaction could be simulated, and profits projection for Tesco could be tracked. The implementation benefits range anywhere from improved customer benefit, to improved transparency in decision making in the company. The Design: This is the next step in BI/BS planning, and in this stage there are usually two phases identified. Primarily a provisional plan is created. This provisional plan is that of the overall architecture of the BI/BS. In here the overall business processes of the BI/BS system can hence be understood. The second sub phase is to identify the individual process systems and each individual process system of the overall BI/BS system will cater to the requirements directly. The project manager must be skilled in order to identify the priorities of process models. Some of the process models are basic core to the business objectives, and others enhance the working of the core processes, so basic core process models must be given more priority in development over the sub processes. For instance, consider the below market share comparison module.This would be considered a core process in the system that is being developed as one of the basic requirements for the company to enhance its competitive advantage.
And hence it needs to have a proper understanding of the competitor, their market shares, approximate units sold and more. The planning: Planning is the next sub phase in the definition and implementation of the BI/BS systems. In planning BI/BS functionalities are defined more clearly. Some of the existing data on Tesco and its competitors are used in order to construct causal relationships, in order to create training and tests for the designs being created (Carlo, 2009).While data is analysed for patters and designs are done, mathematic models are also selected according to the form of data (Moss & Attre, 2003). In the case of the Tesco BI/BS system, a system prototype was created. The system prototype was useful to input and test information that was collected from existing data, and information shared via employees. The prototype was useful for presenting a more abstracted vision of the BI/BS system for individual developers. The prototype system was useful for creating test version of system for the BI/BS modules for Tesco.