1.3 Response to Question 3
With the purpose of planning and developing a quality and improvement initiatives at David Jones, the following mentioned documents have been required by the managers:
ØPolicy manual that emphasize the importance of quality in the organization
ØProcedures that entails methods to implement the designed policy manual
ØWork instructions to enable employees as how to implement QMS
ØRecords highlighting that whether policies, procedures and work instructions are followed
Task 2: Implementation of Quality Management System
2.6 Evaluation of New System
The success of the new system implemented will be tested by examining the extent and the quality of education that instructors are able to transfer within the students after being provided with the training program. If the level of education provided to the students gets improved as compared to the existing level than it can be said that the new system was effective.
2.7 Contingency Plan
In case if the new introduced system gets fail then the situation can be handle by quickly identifying the reasons of failure and then taking measures against it. Such type of situation can also be tackled by quickly bringing slight modifications in the new system.
2.8 Costs and New Improvements
Costs would be unaffordable in terms of brining new improvement or a new system within an institution if the new system or a concept is highly resisted by the members of the institution or if the new system is not properly implemented or fails to bring desired results.