The personal factor that affects person’s performance greatly includes the attitude of a person towards work. A dedicated, committed and passionate person will look towards the work as something beyond work. He/she will not hesitate in making adjustments in terms of time and different roles that the person needs to perform in different times. The knowledge gained from the experience of different emergencies matters a great deal in making decision (Fry, 2008). The multiple emergency experience personnel is more likely to be confident than the one that dealt a particular type of emergency. I think the first nurse hasn’t done her job well. The effort of the second nurse can be regarded as good team player but as a nurse, it is her responsibility to stop the first nurse in different intervals to find the necessary information. She should have pointed out her colleague the fact that the communication of vitals and critical information in presence of the patient is not appropriate. The nurse should have introduced the patient to the second nurse so that the information related to personal information like visit of doctor can be communicated with ease to the nurse and there lies no hesitation in such communication. The diseases with which Shirley was suffering raise great needs of communicating the information properly. The information in such cases should not be told before the patient as it discourage the patient and may despair her/him. The ignorance in making short time relation with the patient may results in lack of trust by the patient towards the staff.