Every person comes across a difficult situation that one cannot ignore. I am also a victim to a crisis when I found it very difficult to react and develop an ideal solution. One such situation was when I was allotted to close an important deal with the client for the company. It was difficult because the client was not convinced with our proposal in the last two times and I have been appointed this time to negotiate and bag the deal. The allotment is found to impact my career and my efficiency to the organization. I fondly wanted my organization to treat me as their asset and the opportunity created tensions within me.
As learnt in the workshop and lecture, I decided to pass on the right signals. From the appearance to ambience to communication, I made sure that the signals pass on the right wavelength. In the last two times, it was denied due to the lack of data to support our ability. I decided to collect project data of organization since its existence. I ensured that data sufficiency was achieved this time. As the client arrived, I began to calm myself down and stay there on time. However, it did not happen. I began to panic badly. Though I was on time, I did not meet the client instantly.
The client had to wait for few minutes before I started to give my presentation. There were few areas where I lacked in the session that made the client prolong the decision. I did not apply emotional intelligence and whenever there was a cross question, I became a bit nervous (Miglani, 2013). This made the situation worse. Though the organization bagged the deal, it took lots of time to gain trust from the client. From the lesson, I understood that there are few areas that should be regarded whenever there is a difficult situation arriving.
One should never take a back step when difficulty increases. The person has to face it and become confident of whatever might come. There may be monsters, as said in the course, which can complicate the situation. Still, one should not get deterred. The aforementioned situation involving difficulty made me stronger. After learning the lectures, I have realized that situations are perceived to be difficult but originally are not difficult. When one senses the difficulty, it is a matter of incompetency of the person that needs to be addressed.
Handling difficult situations can be a cakewalk if one follows the aspects mentioned above.