According to Allen & Helms (2006), controlling is a process for reviewing and monitoring a company’s overall performance and making sure that such objectives have been met. It is very necessary that there is appropriate measurement of these accomplishments and they comply with the relevant standards and correction of any fault if there is any point for insuring achievement of appropriate organizational goals. The core purpose of controlling for a functional manager is to confirm that all business operations are according to the relevant standards. According to Wernerfelt (2006), an efficient and effective system of control can help a company to indicate certain issues before they can even occur. Controlling is comprised of several steps and process which can help an organization to achieve their business goals.
The initial step is to evaluate the major areas for organizational controls. Managers have to determine their organizational missions, objectives and goals which have been developed during a planning and development process. The second step is to determine core standards of performance and objectives. The performance of any organization or its department is done in monetary terms which include revenue, expense, etc. To control operational costs, the functional manager of Virgin airways must thoroughly evaluate the financial performance of the company on a consistent basis and is required control or eliminate additional overhead expenses.
Another crucial step is measuring and analyzing actual performance achieved by the employees. Comparison and analysis of the organization’s performance must be done with the utmost accuracy and it should spot any difference or variance in employee performance and should also help to determine the optimum level of performance (Teece, 1991).