找到源头–经理，同事，甚至是有关个人或政党必须尝试识别的识别冲突的主要来源（Babcock & laschever 2003）。众所周知，冲突主要是由于观点上的差异而引起的，因此，无论是参与的个人还是双方都能更好地理解冲突，努力解决矛盾。
Acceptance – Sometimes, as in the identified situation, all that is essential to resolve the personality conflict is a little bit of mutual understanding and kindness amongst the concerned parties or individuals. It is a well known fact that when an individual accept the personality differences, the same significantly resolves or diffuses the extent of friction and defensiveness.
Stay professional – It is essential that each of the employees conduct his / her duties and responsibilities in a professional manner. It is important that each of the individuals engaged in the identified situation be courteous and calm during interactions and communicating with other parties. If both the parties remain professional, even in the situation of personality differences, the conflict can easily be prevented. In other words, the individuals or parties must take and deal with each situation in a professional manner and watch their tone, while ensuring that the communicational tone is not hostile and is appropriate.
Find the source – The managers, colleagues, or even the concerned individuals or parties must attempt to recognize the key source of the identified conflict (Babcock & Laschever 2003). It is a well known fact that the conflicts mostly arise due to the differences in perspectives, thus it is highly important for both the engaged individuals or parties gain a better understanding of the conflict to work toward the resolution of the same.
Take it to management – In the situation where the conflict does not seem to resolve in less time, the employees can even take the whole situation and argument to the management or higher authorities. It is estimated that effective mediation by a third person like management can easily resolve the conflict (Nicholson 2012). Some companies are found to conduct certain significant training and workshop sessions for both the new and existing employees, so that none of them get involved or get engaged in any kind of conflict.