Executive Summary: This report is about the training and development in the hospitality industry. It includes the Job description of the employee i.e. what is expected from the new employee of the company and how the induction program is conducted to make him familiar with the working environment of the organization and the rules and regulations he had to follow being an employee of the company.
In this report the importance of training for new employees and for the current staff is emphasized. It is about how a proper process of making a new employee familiar with the organization makes it easier for the organization to achieve its goals in an effective and effective manner.
Job Description is a layout in which it is stated that what is expected from the new employee of the company. It is very necessary as it laid the basis for the success of the company.
Goals and objectives of the Training program:
i)The main objective of the training program is to make the new employees familiar with goals and objectives of the company. It helps the employees to work according to the guidelines provided to them.
ii)The next objective of training program is make the employee fit for the job by inculcating the desired skills in them (Powers, 1999). An employee has to perform a single job as his daily routine but in case of emergency the employees must be capable of taking up any challenge.
iii)The training program is aims to make the new employee aware of the working styles of the company and it makes the new employees comfortable with the current staff which will help them in working efficiently and effectively (Nath, 2001).