The satisfied workers help in building satisfied customers which ultimately improves the financial performance of the entire organization. The consequences of worker disengagement in the organization could be: Disengaged workers are care less about their jobs and try to exit at best and planning on minimal effort indefinitely at worse. These types of activities cause a severe damage to the quality of work performed by them. The disengaged workers have more absenteeism and create more turnovers within the organization (Welch, 2015). This will reduces the productivity level and hampers the smooth running operations of the organization and also downs the brand name of the organization in the market. The disengaged workers causes dissatisfaction and disruption within the organization. This would decrease the morale of other employees if the overall team’s level of engagement falters. The disengage workers also affects the customer services and the customer sense and respond to unhappy employees. This type of worse services provided to the customers by disengage workers bring down the brand loyalty. Thus, research of Bhuvanaiah, and Raya, (2015) can support my research because it involves the maximum literature covering the engagement factor and involves multiple interpretation possibilities which can work in varied organisational settings.
As the engaged workers are more beneficial for the organization, because they provide an excellent services to the customers and increases the productivity level of the organization. Today, many organizations are now trying a lot to retain and motivate their great talented employees in the organization, because these talented employees have a positive effect on the bottom line. In order to overcome with the employee disengagements, the organisation initiates with several recognition programs which helps in enhancing the job satisfactions among the employees at the workplace. Job satisfaction is been considered an important aspect which motivates an individual to work with this best efforts and also leads to the employee engagements within the business. These programs manage employees by keeping them engage at work. In addition to this, it has been observed that an engaged employee serves the organisation with great passion and feel an insightful connection with the enterprise. The employees drive innovation and creativity in their work and help the organisation to move towards the success.