标签存档： 美国代写论文

美国代写论文：客户满意度

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美国代写论文：客户满意度

在过去进行的大量研究中，服务质量被认为是重要的。例如，Ranaweera和Neely（2004）开展的一项研究侧重于分析高质量客户保留环节的存在，并且研究的进行揭示了显着的调查结果。在研究中评估过，服务质量的感知与客户满意度及其在组织内的保留直接相关。通过专注于质量因素，零售公司可以确保客户更好的整体满意度，因此，他们可以期望将其留在组织内（Ranaweera and Neelym，2003）。同样，Gomez，McLaughlin和Wittink（2004）进行的一项研究表明，由于满意的客户将会增加公司的收入，因为他们可能会再次访问以利用其服务。研究表明，超市对顾客满意度提高的重要途径主要是建立顾客满意度管理方案。客户关系管理（CRM）等技术的应用可以实现更高的客户满意度（Gomez，McLaughlin和Wittink，2004）。

美国代写论文：客户满意度
由于客户的满意度被认为是非常重要的，所以对文献的分析表明，研究人员过去也研究了客户满意度与其保留之间相关性的存在。 Ranaweera和Neely（2003）进行的一项研究旨在确定顾客满意度与其在组织内的留存率之间的关系，研究结果揭示了他们之间存在密切联系的调查结果。

美国代写论文：客户满意度

Service quality is identified as important in a large number of studies that have been conducted in the past. As for example, a study as carried out by Ranaweera and Neely (2004) is focused towards analysing the existence of quality-customer retention link and the conduct of the study revealed significant level of findings. It has been evaluated in the study that the perception of service quality delivered is directly related to the customer satisfaction and their retention within the organisation. By focusing on the quality factors in particular, the retail firms can ensure the better overall satisfaction of customers, and with this, they can expect of retaining them within the organisation (Ranaweera and Neelym, 2003). Similarly, a study was conducted by Gomez, McLaughlin and Wittink (2004) indicated that there would be rise in the revenue of the company from satisfied customers because they would likely to visit again in order to avail its services. The study indicated that an important way in which the satisfaction of customers to a higher level can be achieved in supermarkets is mainly by way of establishing customer satisfaction management programs in particular. There could be the application of techniques such as Customer Relationship Management (CRM) in achieving higher customer satisfaction level (Gomez, McLaughlin and Wittink, 2004).

美国代写论文：客户满意度
As the satisfaction of customer is identified as highly important, an analysis of the literature indicates that the existence of correlation in respect to customer satisfaction and their retention is also studied by the researchers in the past. A study as carried out by Ranaweera and Neely (2003) is aimed at identifying the link in respect to customer satisfaction and their retention within organisation, and the conduct of the study has revealed findings that there is a close association of link between them.

美国德克萨斯基督教大学论文代写：跨文化交流

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美国德克萨斯基督教大学论文代写：跨文化交流

问题1：文化问题
很显然，两支队伍中人际交谈的风格和姿态有所不同。
美国的团队希望只谈谈商业的建议;而来自中国的同行则对个人问题表现出浓厚的兴趣。
2，两队参加宴会时，美国队对中国的礼仪缺乏了解。布朗先生提供了最初的敬酒。按照中国文化，这个烤面包本来就是由主人做的。而且，美国队不知道谁将首先离队。
3.另一个与文化有关的问题是，要求不止一次访问中国，因为他们在商业会议方面没有取得进展（Schwartz，2007）。据布朗先生介绍，这主要是由于中国团队主要关注于愉快的情绪以及在演讲期间连续提出的问题。

美国德克萨斯基督教大学论文代写：跨文化交流
4.2问题2：口头跨文化交际问题
4，首先，两家公司都存在语言障碍。美国队的布朗先生队不会说中文。由于他们对中国人的语言知之甚少（Smith，2004），所以美国队的所有成员都感到非常不舒服。而且，由于中舜公司团队中只有一个人知道如何流利地说英语，他们感到不舒服。
5.此外，由于美国团队没有为自己雇佣翻译员（Schwartz，2012），因此出现了问题。他们怀疑，如果美国团队信任中山公司团队聘用的翻译员，

美国德克萨斯基督教大学论文代写：跨文化交流

1Issue 1: Issues of Culture
It was apparent that there had been differences in the styles and gestures of interpersonal talk amongst both the teams.
1.The team of the United States were expecting to converse only about the proposal of business; whereas, their counterparts from China were showing keen interest in personal questions.
2.When both the teams were at the banquet, there was a lack of understanding in the team of United States in consideration with the etiquettes of China. Mr. Brown had offered the initial toast. As per the Chinese culture, this toast was meant to be made by the host. Also, the team of United States had no idea about the fact that who will be leaving first.
3.Another issue with respect to culture was that there was a requirement of more than one trip to China as they were not moving towards progress with respect to the business meeting (Schwartz, 2007). According to Mr. Brown, this was mainly due to the fact that the team of China was mainly focusing on pleasantries along with continuous questions in the duration of presentations.

美国德克萨斯基督教大学论文代写：跨文化交流
4.2Issue 2: Issues of Verbal Intercultural Communication
4.Firstly, there is a barrier of language amongst both the companies. The team of Mr. Brown that is the team of United States did not speak Chinese. All of the team members of US were feeling extremely uncomfortable due to the fact that they knew very less language of Chinese (Smith, 2004). Also, they were uncomfortable due to the fact that only one individual of the team of Chung Sun Company knew how to speak English fluently.
5.Also, issues arose due to the fact that the team of United States had not hired a translator for themselves (Schwartz, 2012). They had doubts in the fact that should the team of United States trust the translator hired by the team of Chung Sun Company

美国代写论文：销售过程

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美国代写论文：销售过程

影响Marv Flaningan表现的主要问题在他的个性内外都有发现。人格特质方面的问题包括攻击性，非专业性行为，缺乏正确销售技巧的知识以及他在与客户打交道时表现出的虚假性。影响他表现的外部特征包括他的主管不适当的指导以及缺乏专业培训机会。
就有关产品的知识而言，销售代表对销售产品的特点，优势和弱点有广泛的了解是非常重要的。他必须拥有关于公司销售的产品种类的信息以及库存中每种产品的可用性。消息灵通的销售代表将能够以更好的方式迎合他的客户。

美国代写论文：销售过程
为了开始B2B销售，公司应该考虑6个阶段的销售过程。探矿的第一阶段已经完成，选定了三家新成立的五星级酒店。第二步是打开关系，这意味着如何接近客户。为此，必须了解决策者，与客户相关的需求和影响。第三步是对潜在客户进行限定，即让潜在客户感受到产品的需求。第四步是将信息和核心竞争力传递给潜在客户并追求他成为客户。五是关闭销售，即进行交易和最终交易。第六是为客户提供服务，收集反馈并满足他的要求的最后一步。销售过程中最重要的步骤是第四步和第六步。卖家如何将他的潜在信息传递给客户以追求他，这一点非常重要。其次，最重要的是向顾客提供上述满意的服务，因为据说满意的顾客是常客。

美国代写论文：销售过程

Main problems affecting Marv Flaningan’s performance were found both inside and outside his personality. The problems in personality traits include aggressiveness, nonprofessional behaviour, lack of knowledge about proper sales techniques, and falsehood which he showed while dealing with the clients. The external traits which are affecting his performance include improper guidance from his supervisors and lack of professional training opportunities.

美国代写论文：销售过程
As far as knowledge about product is concerned, it is essential for the sales rep to have extensive knowledge about the characteristics, strengths and weaknesses about the product he is selling. He must possess information about the variety of product the company sells along with the availability of each product in stock. A well-informed sales rep will be able to cater his client in a far better way.

For starting B2B sales, the company should consider 6 stages of selling process. The first stage of prospecting has already been done and three newly established 5-star hotels are selected. Second step is opening the relationship, which means how to approach the customer. For this purpose, decision maker, demands and influence relative to the customer must be known. Third step is to qualify the prospect, that is, to make the prospect feel the need of the product. Fourth step is to transmit the information and core competencies to the prospect and pursue him to become customer. Fifth is to close the sale, that is, to make transaction and final deal. Sixth is the final step of providing services to the customer, taking feedback and satisfying his demands. The most important steps in the selling process are fourth and sixth step. It is really important that how a seller transmits his potential information to the client to pursue him. Secondly the most important of all is providing above satisfactory services to the client as it is said that a satisfied customer is a regular customer.

美国爱荷华州立大学论文代写： 领先变革

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美国爱荷华州立大学论文代写： 领先变革

当菲亚特和克莱斯勒成为战略盟友时，Sergio Marchionne被任命为首席执行官。在Chysler中遇到了同样的问题，即层级中的管理层级太多，而且这些管理者不愿意做出决定。 Marchionne再次实施了Chysler的第一种变革。他从经理级别开始寻找人才，并从层次结构的中层拾起26名天才头脑。如果他们没有履行马尔基翁的期望，他让经理离开公司。 Marchionne更注重产品开发，成本控制和产品质量保证。设计了测试产品质量的新方法，以实现Chysler产品的最佳质量。

美国爱荷华州立大学论文代写： 领先变革
批判性地评估正在使用的变革的杠杆。概述可能已经应用的任何其他人。

作者和知识分子考虑到某些变化的杠杆。无论杠杆的数量和概念如何，所有的知识分子都认为，无论采取多么周到的措施，单一杠杆永远无法加快公司的进度（Teece，1997）。这个领域的知识分子坚信，必须合并一些杠杆以推定公司进展中的明显变化。彼得L.布里尔（1997）将变革的杠杆分为四类，
a。人的因素
b。权力的使用
c。社会过程
d。领导力的范围
另一个主要资源，即Prosci，定义了五个部分的变化杠杆，
a。通信杠杆
b。发起者路线图杠杆
c。教练杆
d。训练杠杆
e。电阻管理杠杆
根据Prosci（2015）的观点，对所有五个杠杆的投入是情境分析和意识。一旦与预期变革相关的发起人和成员意识到组织的潜力，失败，循环漏洞和市场整体地位的现状，他们就应该去实践变革。

美国爱荷华州立大学论文代写： 领先变革

When Fiat and Chysler became strategic allies, Sergio Marchionne was assigned as CEO. In Chysler same problem was encountered that too many managerial levels in hierarchy and those managers were reluctant to make decisions. Marchionne again implemented first type of change in Chysler. He start talent hunt below manager level and picked up 26 talented minds from mid layers of the hierarchy. He let the managers leave the company if they did not fulfil Marchionne’s expectations. Marchionne paid more attention on product development, cost control and quality assurance of the products. New ways of testing quality of products were devised to achieve best quality of products from Chysler.

美国爱荷华州立大学论文代写： 领先变革
Critically evaluate the levers of change being used. Outline any others that may have been applied.
There are certain levers of change considered by authors and intellectuals. Regardless of number of levers and their conception all intellectuals agree that a single lever can never pace up a company’s progress no matter how considerately it is followed (Teece, 1997). It is a firm belief of intellectuals in this field that a number of levers must be amalgamated to presume a visible change in the company’s progress. Peter L. Brill (1997) divided levers of change into four categories, which are;
a.The human factor
b.the uses of power
c.the social processes
d.Dimensions of leadership
Another major resource, that is Prosci, defines levers of change in five parts, which are;
a.Communication lever
b.Sponsor roadmap lever
c.Coaching lever
d.Training lever
e.Resistance management lever
According to Prosci (2015) the input to all five levers is situation analysis and awareness. Once the initiator and members associated with anticipated change become aware of the present situation of organization’s potentials, failures, loop holes and overall position in market, then they should go towards practicing the change.

美国代写论文：机场规划

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美国代写论文：机场规划

威胁：机场了解威胁，以便他们能够及时处理这些威胁是非常重要的。最大的威胁来自即将到来的竞争对手，这也将增加市场竞争。奥克兰国际机场可能面临的其他威胁可能是原材料价格上涨。价格的上涨会减少利润的边际。劳动力成本的上升也可能是威胁之一。机场是一个地方，与不同的人和很多的过程；因此它总是容易面临一些意想不到的问题（郝林森，2015）。另一个威胁可能是政府规章的改变，因为这将要求改变机场目前的运作程序。
对决策的影响：有事实上的内部和外部因素，由管理人员作出的决定起到非常重要的作用无疑。在作出决策时，管理者需要考虑所有的因素。例如，在规划机场发展的同时，决策者必须牢记机场的弱点。他们必须为研发部门制定计划，以确保机场能够应对即将到来的威胁，如激烈的竞争、价格上涨等。

美国代写论文：机场规划
在利用并购的机会，让他们记住有关的合作伙伴的质量是很重要的（Tsui et al，2014）。为了处理威胁般的意想不到的问题，他们可以决定从所有部门的人应该有足够的能力来处理各种问题建立一个急救专家成员的管理团队。因此，所有内部和外部因素都直接影响到经理们所作的决定。

美国代写论文：机场规划

Threats: It is very important for the airport to understand the threats so that they could handle them within time. The biggest threat would be from the upcoming competitors which would also increase the market competition. The other possible threats for Auckland International Airport could be rise in the price of raw materials. The rise in price would lessen the margins in profit. The rise in the labor cost could also be one of the threats. An airport is a place which deals with different people and lots of processes; hence it is always vulnerable to face several unexpected issues and problems (Hollensen, 2015). One of the other threats could be the changes in Government regulations, as it would require changes in the current functioning procedures of the airport.
Influence on the decisions: There is no doubt in the fact that the internal and external factors play a very significant role in decisions taken by the mangers. While making the decisions the managers need to keep all the factors into consideration. For example while planning for the growth of the airport, now it is important for the decision makers to keep in mind about the weakness of the airport. They must plan something towards research and development department in order to make sure that the airport would be able to handle the upcoming threats like tough competition, rise in price etc.

美国代写论文：机场规划
While making use of an opportunity of mergers and acquisitions, it is important that they keep in mind about the quality of the partner (Tsui et al, 2014).In order to handle the threat like unexpected problems, they could take a decision to establish an emergency management team of expert members from all the departments who should be capable enough to handle all kinds of problems. Hence all the internal and external factors have got a direct impact on the decisions taken by the managers.

美国诺福克论文代写：二十世纪福克斯

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美国诺福克论文代写：二十世纪福克斯

优势
二十世纪福克斯产品是包括网络电视广播和有线网络，被称为是最网络电缆的世界各地（Interbrand，2012）。结合重要的观众达到这些网络的电缆，在电缆电视业务的显著增长，公司的产品组合是在组织如沃尔特-迪士尼影业和华纳兄弟的这个特定的品牌是建立后很长一段时间的其他竞争对手组织提供显著的竞争优势。

美国诺福克论文代写：二十世纪福克斯
弱点
美国北部市场的收入有很大的依赖性。尽管该组织已经在大约200个国家在全球范围内经营主要依赖于收入和利润在加拿大市场和美利坚合众国。约70%的利润来自美利坚合众国市场，而二十世纪福克斯的多数竞争对手与新闻集团（麦当劳，2008）结盟。
机会
本组织可考虑考虑采取具体行动，如改善全球呼吁，改善其地位。随着技术进步投资的增加，本组织将能够保持其在行业内的竞争优势（标准普尔，2004）。在新兴经济体中，电视付费产业的增长是重要的，是本组织的重要机会来源。这种增长是在一些诸如中国、印度和其他主要市场明显，新兴的产业平台。

美国诺福克论文代写：二十世纪福克斯

Strengths
The products of 20th century fox is known to be including networks for television broadcast and the networks of cable that are known to be one of the most networks of cable all across the globe (Interbrand, 2012). In combination with the significant audience reaching these networks of cable, and a significant growth in the business of cable television, the product portfolio of the organization is known to be providing significant competitive advantage for the organization over the other competitors of the organization such as Walt Disney Pictures and Warner Bros. This particular brand is known to be established since a long duration of time.

美国诺福克论文代写：二十世纪福克斯
Weaknesses
There is huge dependence over the amount of income from the market of North America. Even though the organization has been operating in approximately 200 nations across the globe is majorly dependent upon the revenues and profits earned in the markets of Canada and the United States of America. Approximately 70 per cent of the profits are earned alone from the market of United States of America, while majority of the competitors of 20th century fox compete in alignment with the News Corporation (McDonald, 2008).
Opportunities
The organization can consider improving its position by the consideration of particular actions like making an improvement in the global appeal. With an increase in the investment for technological advancement, the organization will be able to sustain its competitive advantage within the industry (Standard & Poor’s, 2004). There has been a growth in the paid industries on television in the economies emerging that are a major source of opportunity for the organization in a significant manner. This particular growth is evident in a number of markets such as China, India, and other major emerging platforms in the industry.

美国代写论文：工作流程结构

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美国代写论文：工作流程结构

形式化：
在Dotti的背景下，可以看出它介于两者之间，当涉及到形式化时。在工作流程结构化的情况下，员工管理变得更加容易，同样，Woolworths倾向于结构化规则。另一方面，竹屋的结构较差，因此可能规则数量较少。虽然这鼓励了灵活性，但规则太少会使组织效率低下。
专业化
在专业方面，Dotti有重叠的任务，Bamboo house也有重叠的任务。重叠的任务意味着任务结构没有很好的定义。这些重叠的形式对于正在增长或规模较小的企业而言是有利的。诸如Woolworths这样的企业更加规范化，专业化程度也更高。

美国代写论文：工作流程结构
等级制度
在一个较高的等级中，自主权较低，而在一个平等的等级中，等级之间的等级较低，从而导致更多的决策自主权（Griffin，2015）。 Dotti和Bamboo House有更平坦的层次结构，所以决策的自由度更大。此外，扁平化的层次也将导致更多的沟通，更好的反馈和及时的结果。然而，随着组织的成长，如果没有一个通常需要在平等层次结构中后退的命令链，那么可能会有很多混乱。伍尔沃斯更倾向于高层次，因此有更严格的指挥链。
技术
在餐馆业务中，组织应该为有形和无形产品负责质量至关重要。服务本身就是一种无形的产品。竹屋同样重视其有形和无形的产品。 Dotti零售销售衣服和配件，Woolworths超市销售食品，因此两者都更注重有形产品。然而，正如研究报告（Sivadas，＆Baker-Prewitt，2000）所指出的那样，也必须考虑到店内服务等无形产品，因为这也会影响企业的成功（通过影响客户保留率）。

美国代写论文：工作流程结构

Formalization:
In the context of Dotti it can be seen that it is in between, when it comes to formalization. Where the work processes are structured it becomes easier for employee management, similarly Woolworths leans towards structured rules. On the other hand Bamboo House is less structured and hence might have lesser number of rules. While this encourages flexibility, too fewer rules could make the organization inefficient.
Specialization
With respect to specialization, Dotti has overlapping tasks and so do Bamboo house. Overlapping tasks would mean the task structures are not well defined. These forms of overlaps are good for businesses that are growing or are smaller in size. A business such as Woolworths which is seen more established with more formalization, the specialization level is also high.
美国代写论文：工作流程结构
 Hierarchy
In a taller hierarchy there is lesser autonomy, whereas in a flat hierarchy there are fewer levels in between leading to more autonomy in decision making (Griffin, 2015). Dotti and Bamboo House have more flat hierarchies and hence there is more freedom in decision making. Furthermore the flat hierarchy will also lead to increased communication and better feedback and timely results.  However as the organization grows without a chain of command which often takes a backseat in flat hierarchies there could be much confusion. Woolworths is more inclined towards a tall hierarchy and hence has a stricter chain of command.
Technology
Being in the restaurant business it is critical that the organization should take charge of quality for both its tangible and intangible products. Service as such is an intangible product. Bamboo House gives equal importance to its tangible and intangible products. Dotti retail sells clothes and accessories and Woolworths supermarket sells food products, and hence both are more focused on the tangible products. However the intangible product such as service within their stores must also be considered as this can also affect business success (by affecting customer retention) as noted in research (Sivadas, & Baker-Prewitt, 2000).

美国代写论文：组织的有效性

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美国代写论文：组织的有效性

为了某些特定目的而为企业制定独立身份做出贡献的一些个人的组成最常被称为组织，并且获得期望的结果有助于提高雇员的有效性。组织的有效性被认为是组织在加速整个企业发展的过程中效率如何有效的概念（Guan，2004）。这也有助于说明这一成就是组织产生目标的结果。这是过程中每个成员以有效和高效的方式收集和转换投入产出的净值。

美国代写论文：组织的有效性
组织的有效性可以称为组织利用特定资源在不缺乏资源的情况下实现其目标并且在社会上不存在过度污点的情况下为其提供帮助的限度和成员。在组织的成功中，员工的动机似乎扮演着重要的角色（Guan，2004）。组织应该关注奖励的外在形式，以真正有助于成功推动人的事业，并提供有关如何将认可和奖励作为激励员工的有效工具进行调整和利用的示例和实例。认可和奖励创造了良好的感觉，因为看起来很好，做好事。所有这些都是重要的，并高度依赖于组织的成功。

美国代写论文：组织的有效性

Composition of a number of individuals which contribute in formulating independent identity of the business for certain particular purpose is most commonly referred as the organization, and get the outcome being desired contributes in increasing the effectiveness of the employees. Effectiveness of the organization is considered as a notion of how effective organization seems to be like in the acceleration of development for the business organization on the whole with success (Guan, 2004). This also contributes in stating that this accomplishment is the outcome for the generation of aims for the organization. This is the net value of satisfaction of each and every constituent within the process to gather and transform outputs from the inputs in an effective and efficient manner.

美国代写论文：组织的有效性
The effectiveness of organization can be referred to as the limit to which the organization, by the utilization of specific resources, contributes in the fulfillment of its objectives in the absence of depletion in resources and in the absence of the placement of undue stain over the society and the members. In the success of the organization, motivation of employees seem to be playing a significant role (Guan, 2004). Organizations should be looking ahead of the extrinsic form of rewards at what really contributes in driving people in a successful manner, and providing examples and instances regarding how recognition and reward can be aligned and harnessed as an effective tool of motivating the employees. Recognition and rewards create a good sense of feeling, for looking good and doing good things. All these are important and highly dependent on the success of the organization.

美国钱德勒论文代写：产品成本

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美国钱德勒论文代写：产品成本

公司必须引进更多的电话线，以便一次能够为多个客户提供服务。这可以使客户对公司的服务形成积极的看法，即使呼叫是要通知问题。当问题立即出现在公司时，它给出了非常积极的反馈，并解决了一半的客户对重复业务的担忧和支持（Harris，2013）。在电话线不重复之前，系统可以引入客户可以退回他们的姓名和号码，并且管理员可以在规定的时间内回叫。

美国钱德勒论文代写：产品成本
1.成本是一个重要的商品，如果在适当的地方适当地使用，可以将大多数对手转化为更多的机会。成本昂贵，因为它可能包含债务或其他相关成本，但必须在客户服务，物流和培训等领域完美应用，这些领域可以在未来获得有利可图的回报。

2.产品成本是客户对公司和产品感知的重要指标。将产品定价在合适的水平是客户购买战略的重要组成部分，如果它的价格高于市场价格，它可能不是那么有用。戴尔有一个很好的定价策略，它正在使用它来让客户再次购买。这也表明公司已经能够将物资采购定价保持在较低水平。

美国钱德勒论文代写：产品成本

The company must introduce more phone lines so that multiple customers can be served at a time. This can make the customers develop positive perception about the company’s service even though the call is for informing about a problem. When the problem is immediately attended by the company, it gives a very positive feedback and solves half of the customers worry and supports in repeat business (Harris, 2013). Until the phone lines are not duplicated, the system can be introduce where the customers can leave back their name and number and an executive can call back in a stipulated amount of time.

美国钱德勒论文代写：产品成本
1. Cost is an essential commodity which if properly applied at the right place can convert most adversaries into more opportunities. Cost is expensive as it may contain debt or other related costs, but it must be applied perfectly in areas like customer service, logistics, training which can give profitable returns in the future.

2. The cost of the product is an important indicator of customer perception about the company and the product. Pricing the products at the right level is essential part of the customer acquisition strategy and it may not be so useful if it is priced above the market rates. Dell has a good pricing strategy and it is using it to make customers come again and make a purchase. This also indicates that the company has been able to keep the material purchase pricing at a low level.

美国代写论文：员工关系制度

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美国代写论文：员工关系制度

从1980年到1996年的阶段，员工关系制度下放了一个重大的改革。工党政府通过各工会的支持（澳大利亚工会理事会，1987年）实现了这一目标。 20世纪90年代初期，劳动力市场的进一步灵活性是由工党政府提出的，当时工会批准了非工会协议。在工作场所存在的非工会协议虽然被认为是一个有争议的重大决定，但却导致了20世纪90年代后期的进一步根本性的变化，当时工党政府不得不在投票中失败后辞职。

美国代写论文：员工关系制度
1996年以后，自由党 – 民族联合政府执政时，对劳动力市场改革采取了比较“硬道理”的立场。由于这种“强硬”的政策方式，政府和工会运动之间出现了几次冲突和摩擦。这主要是因为在新政府的推动下，工作场所的变革和改革主要是由雇主自己驱动的，这逐渐导致了工会的无知（Fairbrother＆Yates，2013）。另外，1996年的政府职位支持个人的成长，而不是推动工作场所改革的集体成长。
为了评估上世纪八九十年代工会与联邦工党政府之间的协议，分析国家一级工人/雇员关系与企业一级工作场所相关变革与创新之间的相互关系是至关重要的。特别是20世纪初以来，由于员工关系制度化程度高，以及工会在劳动力市场调控方面发挥的重要作用，对此进行分析是十分必要的。

美国代写论文：员工关系制度

Phase from 1980-1996 saw a major reform in terms of decentralization of employee relations system. This was achieved by The Labor Government through support provided by various unions (Australian Council of Trade Unions, 1987). Early 1990s, further flexibility in the labour market was introduced by The Labour government, when permission was granted for non-union agreements in the workplace. Presence of non-union agreements in workplace although was termed as a major controversial decision, however it resulted into further radical changes in late 1990s, when The Labor Government had to quit their office post defeat in the poll.

美国代写论文：员工关系制度
Post 1996, when Liberal-National Party Coalition government came into power, a relatively ‘hard line’ stand was taken towards reform of labour market. As a result of this ‘tough’ policy approach, there were several instances of conflicts and frictions between government and the union movements. This was majorly due the fact, that under the new government changes and reforms at the workplace were majorly driven by the employer itself, which gradually led to ignorance of unions (Fairbrother & Yates, 2013). Also government post 1996 was supportive towards growth of an individual rather than making policy which could have pushed the collective growth of the workplace reforms.
In order to assess the accord between the unions and the federal Labor government in the 1980s and 1990s, it is critical to analyse the interrelationship between worker/employee relations at national level, and workplace related changes and innovation at enterprise level. This is necessary to analyse, especially due to high institutionalization of employee relations since early part of 20th century, and important role played by the unions towards the regulation related to labour market.